Touch Care is a global product support program which aims to provide both clinicians and wearers of Össur upper limb prostheses with exceptional customer support. Touch Care provides a comprehensive set of benefits to enhance the user experience with i-Limb hand and i-Digits devices.

Warranty

Touch Bionics' premier service and support package includes a warranty that runs from the original purchase date and is dependent on the device package purchased.

Accidental Damage Coverage

With Touch Care, you also receive accidental damage coverage for your prosthesis.

my i-Limb® Mobile Control App

Eligible i-Limb Quantum, i- Limb Ultra, and i-Digits Quantum users receive an Apple® iPod Touch with their product, allowing grip patterns and other customized features to be activated quickly and easily while on the move. The i-Limb and i-Digits user can download the my i-Limb™ mobile control app through the Apple® app store.

Coverings

Every three months*, we will provide you with a new i-limb skin active covering for your prosthesis.

Hand Health Check

Using the App you can run a heath check on your i-Limb Hand or i-Digits device to check its functionality.

*Terms and conditions apply

Service and Repairs

If your hand requires a repair or service, Touch Care ensures that you will be provided with a courtesy hand while your hand is with us.

Biosim and my i-Limb® Mobile App

Our Biosim and my i-Limb mobile apps help control the prosthesis. With Touch Care, you will always receive free upgrades to the software, including any new features or training modes.

Training via the web

Touch Care is designed to help you achieve more with your prosthesis and includes training resources within your biosim mobile app.

Terms & Conditions

Touch Care service and support program runs concurrently with the device warranty for the following products: i-Limb® Quantum, i-Limb® Ultra, i-Limb® Access, i-Digits™, and Livingskin™. Additional years of Touch Care coverage may be purchased during, and up until the last day, of Touch Care.

Touch Care® Resources

Upper Limb Clinician Training Module

i-limb quantum and i-digits interactive training suite

Start Course
Biosim and my i-Limb® Mobile Apps

Mobile control apps for both i-Limb wearers and clinicians

Explore i-Limb Apps

Questions?