Account Access & Login
How do I get access to the Portal?
- To access the Portal, you need an invitation from Össur.
- Once your account has been created, you will receive a Welcome to the Össur Portal email with instructions on how to access the Portal and set your password.
- Follow the steps in the email to complete your setup.
I forgot my password — how do I reset it?
You can reset your password directly from the login page.
- Click on “Reset password?”
- Enter your email address
- Follow the instructions sent to your email
I didn’t receive my Welcome email — what do I do?
- Check your spam or junk folder
- If you still cannot find the email, please contact Össur Customer Service for assistance
I’m a new person joining an existing customer account — how do I get access?
- Access is managed by Össur Customer Service.
- Please reach out to request access, and once set up, you will receive a Welcome email with login instructions.