DMEPOS Practice & Workflow Management

In today’s healthcare environment, medical providers have the unique challenge of providing quality care to patients and simultaneously managing administrative operations.   It's a demanding job that involves battling with insurers to get paid, addressing complex daily workflows that lead to multiple inefficiencies and staying abreast of all the latest rules and regulations.  After all, your practice could be losing revenue if you are not focused on efficiency.

Fortunately, Össur Empower can help.

What is Empower?

Empower is a fully automated, fully customizable DMEPOS Practice and Workflow Management Solution designed to streamline processes and maximize financial performance for today’s successful medical office.  It combines the best in real-time Inventory Management, Reimbursement and Consulting Services within one platform for a complete day-to-day solution.

What's included?

Inventory Management: Dispense, track and replenish your DME inventory, non-DME and serialized assets.

The Empower team will analyze your current practice and help streamline your inventory management process. Using best practices from some of the most effective DME programs across the country, Empower will help make the inventory management process simple and efficient. 

Inventory management features include:
  • Paperless dispensing process
  • Barcode scanning
  • Mobile access
  • PAR level notifications
  • Easy automated replenishment processes
  • Track inventory at unlimited locations independently
  • View inventory on-hand and on-order
  • Vendor Neutral

Securing Reimbursement and Compliance: Support and manage billing operations

Empower provides the latest advances in software technology to support and manage your billing operations. The Empower team will help keep you up to date on changes to billing codes, rules and regulations so that you can focus on your practice. We simplify it all.

Billing features include:
  • Electronic claims submission
  • Real-time patient eligibility
  • Generate required documentation
  • Document storage

Empower includes real-time patient eligibility and scrubbing features like alerts to ensure the patient’s information is fully captured for insurance billing and assist your practice to successfully capture ancillary DME income while integrating seamlessly into your current EMR.

Consulting Services: Consulting, auditing and support

The Empower team is trained in best practices throughout the healthcare industry. As we analyze your current DME business model, we provide unlimited and continuous guidance that will streamline, support and drive current and future success at no extra cost.

Support and Consulting features include:
  • Dedicated account manager
  • Össur R&R
  • DMEPOS enrollment assistance
  • Mock review with industry experts
  • Maximizing opportunities
  • Current program analysis
  • Product consolidation to reduce overhead
  • Maximize storage space
  • Scheduled inventory reviews
  • New dispensing opportunities
  • Accounts receivable guidance
  • Compliance
  • Required documentation
  • Policies & procedures
  • Coding assistance
  • Best Practices

Results That Matter.

Over 5 million items dispensed

Over $2 billion billed

4,822 billing locations with over 87,000 physicians

“Our Empower representative has been a miracle worker to our DME process, and with its customization capabilities, partnering with Empower has seamlessly fit into our practice. We have significantly reduced our shrinkage rates with greater visibility into our products and now have a stronger grasp on where we are with our inventory.”

Paul Lopes P.T., Director of Therapy at the Florida Orthopaedic Institute

Our Team of Experts Are Here to Support Your Practice