EmpowerX from Össur offers industry’s most advanced DMEPOS practice and workflow management solution

Össur’s EmpowerX, its new automated DMEPOS practice and workflow management solution for orthopedic clinics and hospital systems, is the latest representation of the company’s continuing commitment to supporting the evolving needs of clinicians and hospital systems when it comes to effectively managing the durable medical equipment (DME) process.

Rather than just building incremental upgrades into an existing platform, the company devoted several years to gathering customers’ input, identifying their greatest concerns and challenges. It then built an entirely new platform to effectively address their priorities, including streamlining workflows and reducing administrative burdens while simultaneously enhancing patient care.

According to Mark Tymchenko, Össur’s VP of Bracing & Supports and Business Development, “EmpowerX represents an exponential change in our industry. It is the first to offer the efficient generation of Custom Fit notes utilizing AI and its capabilities were driven entirely by the priorities that were identified by customers across the U.S., who face continual pressure to deliver high-quality care while also maximizing operational efficiencies. We believe EmpowerX can have an incredibly beneficial impact on improving workflows for clinical practices and hospital systems of all sizes.” 

Facilitating Change Management While Saving Time

Among the key findings from Össur’s developmental research was that some clinics may find change management so challenging to undertake that they continue using suboptimal platforms even if those don’t completely meet their needs. [LJ1] 

Unfortunately, the consequences of such decisions can fall upon employees and patients; according to the National Academy of Medicine, inefficient workflows have been documented as a cause of interruptions and distractions associated with lower-quality and less safe care[1].

In addition, poorly designed health IT systems and working with electronic health records (EHRs) were cited as frequent causes of frustration and burnout for healthcare workers.

In response, EmpowerX’s ConneX feature is an innovative 3-point data solution designed to automate workflows by integrating EMR/EHR systems to reduce errors, provide greater flexibility and enable easier navigation and connection to EMR systems.

EmpowerX helps save clinicians’ time by automatically and instantly checking same or similar and eligibility in the background, while also verifying a patient’s insurance eligibility, deductible and out-of-pocket maximums, remaining balances and any co-insurance coverage. It also estimates the patient’s responsibility[LJ2] .

In all, EmpowerX’s integration capabilities seamlessly pass the charge entry and patient documents and have been documented to save clinics up to 5 minutes per DME dispensed.

Unique Combination of Technological and Human Support

EmpowerX is the first and only solution to combine the most advanced technological solutions with critical human support resources when it comes to DME and workflow management, including in-app training to assist new users with onboarding as well as other critical time-saving features.

EmpowerX’s high-powered technological platform is balanced by a dedicated team of Empower Xperts, experienced professionals who provide hands-on support in administration, reimbursement, billing and inventory management.

To learn more about EmpowerX’s extraordinary capabilities and how they might benefit your practice or business, please click here.

About Össur

Össur is a leading global provider of innovative prosthetics and bracing & supports that help people live a Life Without Limitations®. A recognized “Technology Pioneer”, Össur focuses on improving people’s mobility through the delivery of solutions that advance patient care. Significant investment in research and development has led to over 2,100 patents and numerous award-winning designs, renowned for advancing the Orthotic & Prosthetic (O&P) industry. Össur is part of Embla Medical (Nasdaq Copenhagen: EMBLA) www.ossur.com