Same or Similar Denials
Learn about the redetermination process as the first level of appeals.
Orthotic braces considered to be the “same or similar” to items provided within the reasonable useful lifetime* of the first brace, may be denied. The DME MACs published an article with information about how and when to appeal these denied claims.
A brace that is considered “same or similar” to a brace previously dispensed and paid for by Medicare, may be provided when:
- The original item is lost, stolen, or irreparably damaged, -OR-
- There is a change in the patient’s medical/physiological condition.
If you are providing a brace to a patient for a change in medical condition, and your claim is denied, you may submit a redetermination to the DME MAC. The following documents are required as part of the redetermination submission:
- Standard Written Order
- Proof of Delivery
- Medical Documentation detailing the patient’s change of condition
The medical records should include:
- Patient’s diagnosis, past and current
- Prognosis
- Duration of condition
- Functional limitations
- Reasons why previous brace is not functional for current condition
- Orthotist/Supplier documentation supporting medical necessity
- Physician medical records supporting medical necessity
What does this mean for you?
Check the DME MAC website to determine if a patient has previously received a same or similar item.
If you receive a denial, and you have substantial documentation to show there is a change in the patient’s medical condition, which substantiates the new brace, immediately file a redetermination.
You may find out more about the redetermination process by visiting the appropriate DME MAC site.
- Jurisdiction A: https://go.ossur.com/e/362261/web-jadme-claims-appeals/hmq59/263449811?h=XfW48VnMtUguRi4Q05v5vKbzB-TscLK6b-KFkSO-MTA
- Jurisdiction B: https://go.ossur.com/e/362261/jb-claims-appeals-index-html/hmq5d/263449811?h=XfW48VnMtUguRi4Q05v5vKbzB-TscLK6b-KFkSO-MTA
- Jurisdiction C: https://go.ossur.com/e/362261/jc-claims-appeals-index-html/hmq5h/263449811?h=XfW48VnMtUguRi4Q05v5vKbzB-TscLK6b-KFkSO-MTA
- Jurisdiction D: https://go.ossur.com/e/362261/web-jddme-claims-appeals/hmq5l/263449811?h=XfW48VnMtUguRi4Q05v5vKbzB-TscLK6b-KFkSO-MTA