Össur Launches New Empower App With Critical Workflow, Practice Management Resources
Proprietary system supplements full customizable solution by streamlining inventory management workflow and facilitating direct patient shipment.
Össur, a global innovator in prosthetic and non-invasive orthopaedic technologies, is announcing that a new, streamlined version of its Empower program, which provides comprehensive practice management solutions for durable medical equipment, prosthetic and orthotic (DMEPOS) suppliers and O&P practices, is now available via smartphone app.
A fully automated, customizable web-based DMEPOS Practice and Workflow Management Solution, Empower by Össur provides real-time validation of patient eligibility, electronic claims submission and documentation generation, all from the convenience of a desktop, laptop or tablet.
“Empower from Össur is available to help healthcare professionals stay focused on their clinical priorities, particularly as compliance and timely reimbursement become even more critical in this daunting ‘new normal’ environment.”
Mark Tymchenko, Vice President, Americas Bracing & Supports for Össur
Empower’s Inventory Management module allows inventory of various types, including DME, non-DME and serialized assets, at an unlimited number of designated locations to be checked remotely real-time. It also provides paperless dispensing, tracking and replenishment whenever needed through barcode scanning and PAR level notifications.
Empower also facilitates seamless fulfillment with timely, secure, and trackable DME product shipments directly to patients nationwide, which may be especially important as more clinicians conduct patient visits via Telehealth technologies as a result of new practices adopted during the COVID-19 pandemic.
The new streamlined, app-based version of Empower focuses on inventory management workflow, and is compatible with both Apple and Android-based smartphones.
“Even before COVID-19, managing administrative issues was diverting clinicians from their primary purpose of helping patients live a life without limitations,” said Mark Tymchenko, Vice President, Americas Bracing & Supports for Össur. “The coronavirus pandemic further amplified the need for practices to demonstrate greater operational flexibility, agility, and efficiency, particularly as the overall operating environment continues changing. Empower from Össur is available to help healthcare professionals stay focused on their clinical priorities, particularly as compliance and timely reimbursement become even more critical in this daunting ‘new normal’ environment.”
According to Tymchenko, the team at Empower by Össur has over six decades of practice management consulting experience, with a dedicated account manager assigned to provide support and service to each practice on an ongoing basis. To date, the team has processed nearly 800,000 claims and supported over 55,000 physicians. Empower by Össur is fully HIPAA compliant and compatible with H-7 data sharing standards. It also is one of the few platforms in the world to have earned the elite HITRUST-CSF certification for its secure cloud-based file storage system.
Össur Offers Additional Resources
Empower customers also benefit from Össur’s extensive clinician support services, including global product support, clinical training programs, and reimbursement support services.
Among these invaluable benefits is access to Össur’s proprietary O&P reimbursement and regulatory (R&R) program, which provides detailed, up-to-date intelligence regarding changes in billing codes and reimbursement rules and regulations.
Össur is currently offering the first three months of Empower’s services for free to new clients who subscribe through July 30, 2020.
In addition to Empower, Össur offers invaluable no-cost Telehealth resources, including a simple how-to guide that enables patients to measure and fit themselves for select braces, as well as fitting videos for clinicians and patients via its Össur Academy channel on YouTube. Additional details about Empower can be found on Ossur.com.
About Össur
Össur (Nasdaq Copenhagen: OSSR) is a global leader in non-invasive orthopaedics that help people live a life without limitations. A recognized “Technology Pioneer,” Össur focuses on improving people’s mobility through the delivery of innovative technologies in Prosthetics and Bracing & Supports, by investing significantly in research and product development to create award-winning designs with consistently strong market positions. Successful patient and clinical outcomes are further empowered via Össur’s educational programs and business solutions. As part of Össur’s long-standing commitment to social responsibility, the company has been a signatory to the United Nations Global Compact since 2011, and also participates in the Nasdaq Nordic and Baltic exchanges’ voluntary guidelines for Environment, Social and Corporate Governance (ESG). Össur is headquartered in Iceland, with major operations in the Americas, Europe and Asia, and additional distributors worldwide.