Össur Care No Quibbles Guarantee
At Össur we know that accidents can happen. To put your mind at ease and to avoid unexpected costs, we are pleased to announce that bionic products with a 5-year warranty and complete leg solutions are now covered by our new Össur Care, No Quibbles Guarantee.
This coverage runs concurrent with the original warranty as applicable and covers accidental damage during the normal working process of the prosthesis and in accordance with the safe usage guidelines provided in the product manuals.*
Also, please remember our 365 Day Return policy. You can return your unused, unwanted products to us free of charge for up to 365 days after you have purchased them.
We want business with us to run as smoothly as possible and hope these measures help to achieve this.
For ordering, returns or enquiries, please contact our customer care team who will be pleased to help you: 03450 065 065 or email [email protected]
*Theft, loss, or intentional damage due to fire, flood, or other acts of nature are not covered under warranty and any resultant loss is the sole responsibility of the bionic product or complete leg solution user.