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Linda Collins Blogger

​A Resource to Assist with your Audit Concerns

Posted by Linda Collins | February 26, 2015

A Resource to Assist with your Audit Concerns

One complaint we consistently hear from providers is about audits. Some have concerns about the number of audits while others are concerned about the overall audit process. CMS has a resource to listen and provide assistance, as appropriate.

The Provider Relations Coordinator, a CMS position, is responsible for monitoring the audit process and managing concerns about the Recovery Auditors and Medical Reviewers compliance. You may contact the Provider Relations Coordinator with concerns about timely responses, documentation request limits or suggestions for improvement of the process.

The CMS Provider Relations Coordinator is: Latesha Walker and she may be contacted by email at:

  • RAC@cms.hhs.gov (for Recovery Auditor review process concerns/suggestions)
  • MedicareMedicalReview@cms.hhs.gov (for MAC review process concerns/suggestions)
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