Össur Welcomes Medi Prosthetics (mPro) Customers!
Enjoy a more complete range of quality prosthetics
In September 2016, Össur acquired Medi Prosthetics in order to provide a broader offering of quality products to our customers.
The Medi product portfolio complements the existing Össur lower extremity prosthetic product line and further enables amputees of all activity levels to pursue a "Life Without Limitations".
“We look forward to providing an even more comprehensive line of prosthetic solutions to our customers with the addition of Medi products to our existing line of innovative prosthetic technologies,” said Jon Sigurdsson, President and CEO of Össur.
What will change?
- Customer Service: As continued quality service is of utmost importance to us, the sales force and customer service functions of Össur and Medi Prosthetics have been integrated, providing a single point of contact to efficiently serve you.
- Packaging: You may expect to see new packaging and product information in 2017.
- Ordering: As of January 1st, 2017, all orders must be placed via email, phone or fax to the Össur Customer Service department.
The Össur Sales and Customer Service teams are happy to assist you with selecting the most appropriate replacements for any discontinued products. Please contact them with any questions you may have.
- Liners, knees, components, materials and accessories: All products in these categories that are currently offered in the Medi catalogue will be added to the Össur product offering as of January 1st 2017 (see Legs and knees, liners and sleeves for details).
- Prosthetic feet: Össur has an established and comprehensive carbon foot portfolio, with feet for Balance, Dynamic and Impact Solutions, as well as Junior and Sport Solutions. The Össur carbon foot portfolio is well suited to the needs of clinicians and users previously accustomed to Medi products and offers a viable alternative to Medi prosthetic feet.
- Clever Bone System: Clever Bone System will be discontinued as of January 1st 2017.
- Shoes: Össur will continue to offer the shoe portfolio that is specifically recommended for prosthesis wearers.
Össur Customer Service
Össur Americas goal is to offer consistent, high-quality customer service. Through value-added services and educational programs, we build close and enduring relationships with our customers.
27051 Towne Centre Drive
Foothill Ranch, CA 92610