As of November 30, 2021, the Össur Store online webshop is no longer available. We appreciate your support of the Össur Store and your continued patronage of Ossur.com.

If you have any questions regarding open orders and questions about fulfillment, our Customer Care team is still available to support you.

Customer FAQs

We have highlighted below a number of answers to some of the questions you may have: 

I am waiting for my order, will I still receive it?

Yes, your order will still arrive in line with the delivery option selected. The closing of the website will not affect any outstanding orders you have with us so don’t worry. Rest assured your order will be sent. 

If you have any questions or would like us to track your order feel free to contact us.

What will happen to store.ossur.com?

On Tuesday November 30th, 2021 the website will be taken offline and will no longer be accessible. Redirects will be in place to take you to relevant content located on www.ossur.com.

If you can’t find what you’re looking for then you can still contact us.

How do I get in touch?

Our Customer Care support is still available. Feel free to call or email us and a member of the team will be able to assist you.

Will I still receive a tracking number when my order ships?

Yes, you will still receive a shipping confirmation email with a tracking number for your order even after the store is offline.

If you have any questions or would like us to track your order feel free to contact us.

Questions? Contact us.

If you have any questions regarding open orders and questions about fulfillment, reach our customer care team by one of the following options:

By Phone

Tel: 800-982-1028

Select Össur Authorized Retailers