Össur Australia strives to offer consistent, high-quality customer service. Through value-add resources, innovative services and educational programs, we build close and enduring relationships with our customers.
Top service levels are matched by an established reputation for scientifically-proven technology and successful clinical outcomes. Össur welcomes new customers and potential distributors as part of our global service network.
To order by phone: Please contact an Össur Customer Service Specialist using the numbers listed above.
To order by fax, 24 hours a day: For your convenience, you may fax orders at any time to the eFax number above.
Custom Brace Alterations or Cancellations
All custom knee braces are custom fabricated for a unique individual and cannot be restocked. Therefore, alteration or cancellation of a custom order may result in a fee if brace fabrication has already begun. To limit this possibility, please notify Össur of any custom order alterations or cancellations as quickly as possible.
If at any time within the warranty period you are not 100% satisfied with any Össur product, please contact our Customer Service Department at and give us the opportunity to remedy the situation.